30 - 31 October, 2018
Grand Copthorne Waterfront Hotel, Singapore

Summit Day Two | 31 October 2018

8:30 am - 9:00 am Registration & Coffee & Tea

9:00 am - 9:15 am Chairman’s Welcome Remarks

9:15 am - 9:55 am Utilising Supply Chain Visualisation to Achieve Higher Customer Satisfaction

Jonathan Hwa - Regional Head of Customer Experience, ZALORA Group
·         Improving connectivity in supply chain with IoT implementation
·         Utilising real-time monitoring to optimise delivery and stock management
·         Avoiding last mile failures by providing immediate responses to changes
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Jonathan Hwa

Regional Head of Customer Experience
ZALORA Group

9:55 am - 10:35 am Building a Sustainable, Customer-Centric Supply Chain

Chee Yong Ng - Head of Sales & Commercial Operations Singapore & Emerging Market, Philips Healthcare
·         Putting customers at the centre of your supply chain transformation
·         Mastering data for insights on streamlining supply chain operations and minimising risks
·         Reducing silos in processes for efficient supply chain support and instantaneous responses
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Chee Yong Ng

Head of Sales & Commercial Operations Singapore & Emerging Market
Philips Healthcare

10:35 am - 11:05 am Morning Refreshment Break

11:05 am - 11:45 am Digitising & Re-Engineering Supply Chain Processes to Drive Value-Added Operations

Mat Langley - Vice President & Global Head of Enterprise Operations, CBRE
Graham Morton - Regional Sourcing Director, Asia, CBRE
·         CBRE’s approach to digitising and automating core supply chain operations
·         Re-designing business processes and restructuring operating models to maximise the benefits of digitisation
·         Integrating and harmonising processes post-digitisation to ensure seamless operations
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Mat Langley

Vice President & Global Head of Enterprise Operations
CBRE

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Graham Morton

Regional Sourcing Director, Asia
CBRE

11:45 am - 12:25 pm Leveraging BI Tool to Improve Visibility in End-to-End Supply Chain Management

Terence Eng - Customer Supply Chain Lead, Singapore, GSK

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Terence Eng

Customer Supply Chain Lead, Singapore
GSK

12:25 pm - 1:25 pm Networking Lunch

1:30 pm - 3:00 pm ROUNDTABLE A: Predicting, Anticipating & Optimising Supply Chain Operations with AI

Patrick J. Lim - Director, Group Supply Chain & Operations Excellence, Pure Circle
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Patrick J. Lim

Director, Group Supply Chain & Operations Excellence
Pure Circle

1:30 pm - 3:00 pm ROUNDTABLE B: Reimagining Supply Chain Operations in the Era of Intelligent Automation

Mat Langley - Vice President & Global Head of Enterprise Operations, CBRE
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Mat Langley

Vice President & Global Head of Enterprise Operations
CBRE

1:30 pm - 3:00 pm ROUNDTABLE C: Achieving Lean Supply Chain Management with Customer-Driven Insights

3:00 pm - 3:30 pm Afternoon Refreshment Break

3:40 pm - 4:20 pm An Omnichannel Logistics Approach to Delivering a Customer-Focused Supply Chain

·         The importance of an omnichannel distribution strategy in a competitive eCommerce market
·         Optimising reverse logistics with an integrated distribution and warehousing strategy
·         Strengthening customer relationship through holistic customer data management

4:20 pm - 5:00 pm Increasing Last Mile Visibility to Improve Cost Efficiency & Enhance Responsible Sourcing

Prabath Welaratne - Head of Site Products & Logistic Sourcing, APAC, Ericsson
  • Obtaining an integrated view on supply chain operations to improve holistic last mile management
  • Establishing global and local logistic networks for agile, sustainable and quality delivery
  • Leveraging technologies to strengthen last mile strategy and avoid failures
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Prabath Welaratne

Head of Site Products & Logistic Sourcing, APAC
Ericsson

5:00 pm - 5:10 pm Chairman’s Closing Remarks & End of Summit